Office hours reply email template for students asking for help

To offer office hours to a student who's struggling and explain how to prepare.

EducationTone: Warm81 words
Hi customer name, Thanks for reaching out. You did the right thing by asking: getting help early is part of learning. Let's meet during office hours on Day and time Place. To make the most of our time, please bring: • The exercises or topics you're stuck on. • What you've already tried. In the meantime, you might find this helpful: Recommended resource. If that time doesn't work for you, let me know when you're free and we'll change it. Best,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /officehours.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /officehours and fill in the blanks.