Take care of every patient without typing the same thing a hundred times.
Confirming appointments, moving times and reminding patients what to bring takes up half the front desk's day. With NexoPad you type a shortcut like /confirm and the full message appears, with the patient's name and time, in Gmail, Outlook or whatever site you use.
Free · no card needed · installs in a minute
Works on the websites you already use
What eats your time every day
The same questions every shift
"Do you take my insurance?", "How much is a first visit?", "Do I need to bring anything?" Answering each one by hand slows the whole front desk down.
Empty slots on the schedule
A patient who doesn't confirm or doesn't say they can't make it leaves an empty hour that someone else could have booked.
Everyone explains it differently
Without shared texts, some staff remember to ask for the insurance card and others don't, and patients get different instructions depending on who answers.
Ready-to-copy templates
Copy them as they are or save them in NexoPad: anything in curly braces is filled in through a small form when you insert the shortcut. They're admin messages only, with no medical advice.
Hi {{input:Patient name}}, this is a confirmation of your appointment with {{input:Provider}} on {{input:Day and time}} at {{input:Office address}}. If you can't make it, please let us know as early as possible and we'll find you another time. Thank you!
Hi {{input:Patient name}}, due to a schedule change we need to move your appointment on {{input:Original date}}. Here are a couple of options: • {{input:Option 1}} • {{input:Option 2}} Just reply with the one that works best and we'll hold it for you. Sorry for the inconvenience.
Hi {{input:Patient name}}, a few things to help your visit on {{input:Day and time}} go smoothly: • Please arrive 10–15 minutes early to check in • Bring a photo ID • Bring your insurance card, if you have one • Bring any previous reports or test results related to this visit If you have any questions, just reply to this message.
Hi {{input:Patient name}}, just letting you know you can now {{dropdown:How|pick up your results at the front desk|book a visit to go over your results with your provider}}. Our office hours are {{input:Office hours}}. Please bring a photo ID.
Hi {{input:Patient name}}, we were expecting you today at {{input:Time}} and missed you. We hope everything is okay. Would you like to reschedule? Let us know which days work best and we'll send you some options.
Thanks for reaching out! A first {{input:Specialty}} visit is {{input:Price}} for self-pay patients. About your insurance: {{dropdown:Insurance|we're in network with your plan, just bring your card|we're currently out of network with that plan, but you're welcome to come as a self-pay patient|we'll need to check, could you send us the exact name of your plan?}} Would you like me to book an appointment for you?
How NexoPad helps you every day
Shortcuts on any website
Type /confirm in Gmail, Outlook, WhatsApp Web or your booking platform's message box and the full text appears instantly.
Forms to personalize
Before inserting, NexoPad asks for the patient's name, provider or time. Every message is personal without retyping anything.
Office links at hand
Save your schedule, new-patient form or map location, and open them as a group in one click at the start of your shift.
Shared texts for the whole front desk
With NexoPad Teams you share template folders with your team so every patient gets the same clear information.
Get started in 3 steps
- 1
Install the extension
Free for Chrome, Edge, Firefox, Brave or Opera. It takes less than a minute.
- 2
Create your first templates
Copy the ones on this page or write your own and give each a short shortcut, like /confirm.
- 3
Use them where you reply
Type the shortcut in your email, WhatsApp Web or booking platform and let NexoPad type for you.
Frequently asked questions
Does it work in Gmail, Outlook and booking platforms?
Yes. NexoPad works in the text boxes of any website you open in your computer's browser, including Gmail, Outlook, WhatsApp Web and booking platform message forms. It doesn't work in mobile apps.
Can I personalize each message with the patient's name?
Yes. Add a field like {{input:Patient name}} to the template and, when you insert the shortcut, NexoPad asks for it in a small form before typing the text.
Can the whole front desk use the same templates?
Yes, with NexoPad Teams. You create shared folders and everyone on the team has them in their extension. If you change a template, everyone sees the new version.
Is it free?
There's a free-forever plan with a limited number of shortcuts, notes and links, no card required. The Pro plan comes with a 7-day free trial.
Can I store patient data in NexoPad?
NexoPad is built for work templates, notes and links. Patients' health information and personal details should stay in your practice management system or health records.
Guides you might find useful
NexoPad for other professions
Real estate
Lead replies, showing confirmations and follow-ups in seconds.
Lawyers
Client intake replies, document requests and case updates in seconds.
Teachers
Parent messages, assignment feedback and class announcements in seconds.
Online stores
Shipping, returns, delays and reviews answered in seconds.
Agencies
Lead replies, proposals, feedback requests and client reports in seconds.
Virtual assistants
Schedule, reschedule and handle email on behalf of your clients in seconds.
Pros & Freelancers
Quotes, invoices, and links in 1 second.
Support & CX
Reduce FRT in Zendesk, Intercom, or WhatsApp.
Sales Teams
Inject winning pitches and Calendly links.
Talent & HR
Accelerate candidate outreach on LinkedIn.
Engineering & DevOps
Standardize PR templates, Docker commands, and runbooks.
Less time typing, more time for your patients
Install NexoPad for free, copy the templates on this page and start confirming appointments in seconds today.
Add to Chrome for freeFree · no card needed · installs in a minute