All support knowledge, in one single click.
Say goodbye to switching tabs 100 times a day. Expand responses, copy procedures and reference info, and open internal dashboards from a single extension that works on top of Zendesk, Intercom, or Gmail.
Replied in 14.4 seconds
The floating menu works on any platform
Tab chaos destroys your response time.
An average agent loses up to 2 hours a day searching for links to internal dashboards, copying customer IDs from messy notepads, or typing the same return policy 50 times.
- Loss of context when jumping between 15 open tabs.
- Outdated procedures scattered across docs nobody can find.
- Inconsistent tone of voice between new and veteran agents.
Everything centralized in the Extension
NexoPad groups your responses, reference notes, and links in a single floating menu. Open it with `Ctrl+K` right on top of your support software.
Organize your team's brain
Create collaborative folders so your agents have access to the right information at the right time.
Much more than a text expander
The 4 key tools every support agent needs to never switch windows again.
Shortcuts with Variables
Inject full responses by typing `/shortcut`. Use variables to personalize the message or automatically insert today's date (`{{date}}`).
Reference Notes
Save escalation procedures, return policies, or links to tracking pages. Copy them with one click without having to search in Google Docs.
Link Manager
Turn the extension into your company's index. Launch Jira boards, Stripe panels, or Notion manuals instantly.
Team Sync
If you change a policy or a link in your Dashboard, it updates instantly in the extension of every agent on your team.
The real impact on your department.
NexoPad doesn't just save agents clicks; it completely transforms your customers' experience by eliminating wait times and frustration.
Near-instant responses to the most common questions without typing a single word.
With links and notes at hand, the handling time for each ticket plummets.
By removing mechanical work, agents have energy to be more empathetic and friendly.
How support teams use it
Everyday scenarios where NexoPad saves searches and tabs.
Onboarding new agents
Shared team folders give them the approved responses and links from day one.
Replies on top of Zendesk or Intercom
Open the NexoPad menu over your ticketing tool and copy responses, tracking links, or the payments dashboard link without switching tabs.
One change, the whole team up to date
Update the returns portal link or a policy in the Dashboard and every agent sees the new version after syncing.
Support: ready-to-use templates
Copy them or add them to NexoPad and type them with a shortcut.
- Confirm a refund
/refund - Ask the customer for more information
/moreinfo - Let the customer know the case is going to the tech team
/escalated - Confirm the problem is fixed
/resolved
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Quotes, invoices and links in one second.
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Message candidates on LinkedIn in seconds.
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PR templates, Docker commands and runbooks, always consistent.
Real estate
Lead replies, showing confirmations and follow-ups in seconds.
Healthcare
Appointment confirmations, reschedules and patient messages in seconds.
Lawyers
Client intake replies, document requests and case updates in seconds.
Teachers
Parent messages, assignment feedback and class announcements in seconds.
Online stores
Shipping, returns, delays and reviews answered in seconds.
Agencies
Lead replies, proposals, feedback requests and client reports in seconds.
Virtual assistants
Schedule, reschedule and handle email on behalf of your clients in seconds.
Your customers hate waiting.
Group shortcuts, links, and notes in a single extension. Equip your agents today.