Command Center for CX

All support knowledge, in one single click.

Say goodbye to switching tabs 100 times a day. Expand responses, copy confidential technical data, and launch internal dashboards from a single extension that lives on top of Zendesk, Intercom, or Gmail.

The floating menu works on any platform

ZendeskIntercomGmailFreshdeskWhatsAppSalesforce

Tab chaos destroys your response time.

An average agent loses up to 2 hours a day searching for links to internal dashboards, copying customer IDs from messy notepads, or typing the same return policy 50 times.

  • Loss of context when jumping between 15 open tabs.
  • Security leaks from storing API Keys in Google Docs.
  • Inconsistent tone of voice between new and veteran agents.
The Ecosystem

Everything centralized in the Extension

NexoPad groups your responses, sensitive notes, and links in a single floating menu. Access your vault by pressing `⌘+K` directly on your support software.

Shortcut responses (e.g. /refund)
Notes for server IDs or credentials
Links to Jira, Stripe or Admin Panels
Single Source of Truth

Organize your team's brain

Create collaborative folders so your agents have access to the right information at the right time.

NexoPad Teams
CX Resources
Responses (Shortcuts)
24
Technical Data (Notes)
12
Tools (Links)
8
Synced (45 agents)

Política de Reembolso

/reembolso

Hola {nombre}, entiendo tu frustración. He procesado la devolución...

Admin Panel Stripe

Enlace URL

Credenciales UPS API

Nota Privada

NexoPad agrupa textos, links y notas.

Much more than a text expander

The 4 key tools every support agent needs to never switch windows again.

Shortcuts with Variables

Inject full responses by typing `/shortcut`. Use variables to personalize the message or automatically inject `{current_date}`.

/saludo Hola {nombre}, bienvenido a...

Notes & Credentials

Save corporate billing numbers, API keys, or temporary credentials. Copy them with one click without having to search in Google Docs.

API Key Test ServidorCopiar

Link Manager

Turn the extension into your company's index. Launch Jira boards, Stripe panels, or Notion manuals instantly.

Panel Stripe
Jira Dev

Team Sync

If you change a policy or a link in your Dashboard, it will instantly update in the Chrome extension of all 50 agents on your team.

Unified cloud vault
Metrics that matter

The real impact on your department.

NexoPad doesn't just save agents clicks; it completely transforms your customers' experience by eliminating wait times and frustration.

-40%
First Response Time

Near-instant responses to the most common questions without typing a single word.

-2m
AHT (Handle Time)

With links and notes at hand, the handling time for each ticket plummets.

+15%
CSAT Score

By removing mechanical work, agents have energy to be more empathetic and friendly.

"Desde que implementamos NexoPad, nuestros tiempos de resolución bajaron drásticamente. El equipo está feliz porque tienen notas, links y respuestas en un solo lugar."

LC

Laura Cifuentes

Head of Customer Experience

Other solutions

Your customers hate waiting.

Group shortcuts, links, and notes in the fastest extension on the market. Equip your agents today.