NexoPad

Client satisfaction survey email template for law firms

To ask the client for feedback on the firm's service once their matter is closed.

LegalTone: Friendly66 words
Dear name, Now that we have closed your matter regarding Type of matter, we would like to hear your thoughts on our service. This short survey will take about Duration: Survey link We are especially interested in whether our communication was clear and whether you received information in good time. Your answers are voluntary and help us improve. Thank you for trusting our firm. Kind regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /legalsurvey.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.