NexoPad

Medical records request reply email template

To explain to a patient how to securely request a copy of their medical records.

HealthcareTone: Clear75 words
Hi name, Thank you for your message. For your security, we don't send medical records by email without first verifying your identity. To request a copy of your records: 1. Fill out the request form: Request form link 2. Attach a copy of a photo ID. 3. Tell us how you'd like to receive it: Delivery method. Requests are usually completed within Processing time. We'll let you know as soon as it's ready. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /recordscopy.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.