NexoPad

Template to reply to an inquiry on social media

To answer someone asking for information in a comment or DM and point them to the right channel.

MarketingTone: Kind56 words
Hi customer name, thanks for reaching out. To give you a complete answer about Topic of the inquiry, the best way is to contact us by Channel: Email, phone or link That way we can look into it properly without sharing personal details in public. We'll get back to you Response time. Thanks for your interest,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /socialreply.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /socialreply and fill in the blanks.