NexoPad

Maintenance request received email template for tenants

To confirm to the tenant that you got their request and explain what happens next.

Real estateTone: Clear56 words
Hi customer name, We've received your report about Reported issue. Thanks for letting us know quickly. Here's what we'll do: 1. Action. 2. We'll confirm the day and time by date + 2 days. In the meantime, Advice (e.g. turn off the main water valve). If the problem gets worse, call us right away. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /repairrequest.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /repairrequest and fill in the blanks.