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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.

Real estate/propinquiry

Reply to a property inquiry

Hi customer name, Thanks for your interest in the property at Property address or reference. Here are the key details: Key details (price, size, bedrooms, condition) It's still available Listing type and can be viewed this week. If you'd like to see it, let me know which days and times work best and I'll book a slot for you. I can also send more photos or the floor plan if that helps you decide. Best regards,
Real estate/bookviewing

Suggest times for a viewing

Hi customer name, Here are a couple of options to view the property at Property address: • First option (day and time) • Second option (day and time) Let me know which one suits you and I'll confirm it. The viewing takes about Duration, and you're welcome to bring anyone you like. If neither works, suggest another time and we'll find one. Best regards,
Real estate/viewingconfirm

Confirm a property viewing

Hi customer name, I'm confirming your viewing of the property at Property address on Viewing day and time. I'll meet you Meeting point. To make it go smoothly: • If you're driving, Parking directions. • Write down your questions so we can go through them on the spot. If something comes up, let me know in advance and we'll change the time. See you soon,
Real estate/afterviewing

Follow up after a viewing

Hi customer name, Thanks for coming to see the property at Property address. I'd love to hear what you thought and whether you have any questions. Next step I can also send you the floor plan or more photos if they help you decide. If possible, let me know by date + 3 days so I can plan my schedule. Best regards,
Real estate/rentaldocs

Request rental application documents

Hi customer name, To submit your rental application for the property at Property address to the landlord, I need the following documents: • A photo ID for everyone who will live in the home. • Your last Number of pay stubs pay stubs or other proof of income. • Your employment contract, or your latest tax return if you're self-employed. • Other required document You can send them by replying to this email before date + 5 days. We'll handle them confidentially. Best regards,
Real estate/offertoowner

Present an offer to the owner

Hi customer name, Good news: we've received an offer on the property at Property address. • Amount offered: Offer amount • Terms: Terms (payment method, timeline, financing) My take: Assessment. I need your answer by date + 2 days so I can respond to the interested party. Happy to talk it through on the phone if you prefer. Best regards,
Real estate/offeraccepted

Let the client know their offer was accepted

Hi customer name, Congratulations: the owner has accepted your offer on the property at Property address. Here are the next steps: 1. First step by date + 7 days. 2. Gather the documents I'll send you later today. 3. Final signing and key handover, scheduled for Expected date. I'll be with you every step of the way. If you have any questions, email or call me. Best regards,
Real estate/offerdeclined

Tactfully share that an offer was declined

Hi customer name, Thank you for your offer on the property at Property address. I've discussed it with the owner and, for now, they're not accepting it. Reason I know this isn't the answer you were hoping for. If you'd like, I can Alternative. Thank you for trusting me throughout the process. Best regards,
Real estate/pricedrop

Announce a price reduction

Hi customer name, I'm reaching out because you showed interest in the property at Property address a while ago. The owner has lowered the price: • Before: Previous price • Now: New price If you're still interested, this is a great time to see it again or make an offer. Shall I book you a viewing this week? And if you've already found something else, just tell me and I'll stop sending updates. Best regards,
Real estate/newlisting

Tell a client about a new listing

Hi customer name, A property that matches what you asked for just came in, and I wanted you to be among the first to see it: Description (area, price, size, bedrooms) You'll find the photos and all the details here: Listing link Properties like this tend to move fast. If you're interested, I can show it to you When. Best regards,
Real estate/leaserenewal

Propose a lease renewal

Hi customer name, Your lease for Property address ends on Lease end date. I'm writing early so we can plan the renewal. The terms for the new period would be: Terms (rent, length, changes) Would you like to renew? I'd appreciate an answer by date + 15 days. If you'd like to discuss any of the terms, I'm happy to talk it over. Best regards,
Real estate/rentreminder

Remind a tenant about rent

Hi customer name, Just a friendly reminder: the rent payment for Month, in the amount of Amount, Status. Here are the payment details: Payment details. If you've already paid, please ignore this message and sorry for the trouble. And if you're having any difficulties, let me know and we'll work out a solution. Thanks,
Real estate/repairrequest

Acknowledge a tenant's repair request

Hi customer name, We've received your report about Reported issue. Thanks for letting us know quickly. Here's what we'll do: 1. Action. 2. We'll confirm the day and time by date + 2 days. In the meantime, Advice (e.g. turn off the main water valve). If the problem gets worse, call us right away. Best regards,
Real estate/moveout

Move-out instructions at the end of a lease

Hi customer name, Since your lease ends on Lease end date, here are the steps for moving out: 1. Let me know the day and time you'd like to return the keys. 2. Leave the home clean and empty of belongings. 3. Cancel or transfer the utilities: Utilities (electricity, water, gas, internet). 4. We'll do the final walkthrough of the property together. Your security deposit will be returned within Deposit return period, once we've checked the condition of the home. Thanks for everything,
Real estate/agentreview

Ask a client for a review or referral

Hi customer name, It's been a pleasure helping you with Transaction. If you liked working with us, it would mean a lot if you left a short review here: Review link. It only takes a couple of minutes. And if you know anyone thinking about buying, selling or renting, I'd be glad to help them with the same care. Thanks again,