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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.

Finance/sendinvoice

Send an invoice

Hi customer name, Please find attached invoice Invoice number for Amount, covering Service or period. Payment is due on Due date. You can pay Payment method. If you need me to add any details or send it to someone else on your team, just let me know. Thanks,
Finance/duesoon

Remind a client before the due date

Hi customer name, Just a quick reminder that invoice Invoice number for Amount is due on Due date. I'm mentioning it early so you can plan for it without any rush. If the payment is already scheduled, great, there's nothing else you need to do. If you need another copy of the invoice or our bank details, reply here and I'll send them over. Thanks, and best regards,
Finance/overdue

Follow up on an overdue payment

Hi customer name, I'm writing because invoice Invoice number for Amount was due on Due date and we still haven't received payment. This is the Reminder number. Please make the payment by date + 7 days. If there's an issue with the invoice or the payment date, let me know today and we'll find a solution. If you've already paid, please send me the receipt and I'll check it. Best regards,
Finance/finalnotice

Final payment notice

Hi customer name, Despite our previous reminders, invoice Invoice number for Amount, due on Due date, remains unpaid. This is our final notice before we take the next steps to collect it. To avoid that, we need the payment or a concrete proposal by date + 5 days. We'd much rather sort this out by talking. If paying the full amount is difficult right now, tell me and we can look at a payment plan. I look forward to your reply. Best regards,
Finance/paymentrcvd

Confirm a payment received

Hi customer name, I'm confirming that we've received your payment of Amount for invoice Invoice number. Thank you very much. It has already been recorded on your account. Account status If you need any other documents for your bookkeeping, let me know and I'll send them. Thanks again for your trust,
Finance/fixedinvoice

Send a corrected invoice

Hi customer name, Please find attached the corrected invoice New invoice number, which replaces invoice Previous invoice number. Here's what changed: What was corrected Please void the previous invoice and use only this one for payment. The correct amount is Amount, and the due date stays the same. Sorry for the inconvenience. If you spot anything else that needs adjusting, let me know. Best regards,
Finance/quotereq

Request a quote from a supplier

Hi customer name, I'd like to request a quote for Product or service. Here are the details: Quantities, specifications and timelines Could you include the price with taxes, the delivery time and your payment terms in the quote? It would help to receive it by date + 7 days so we can make a decision. If you need more information, feel free to ask. Thanks in advance,
Finance/billinginfo

Ask for billing details

Hi customer name, To prepare the invoice for Project or service, could you confirm the following details? • Company name or full legal name. • Tax ID number. • Billing address. • Purchase order number, if your company uses one. • Email address where invoices should be sent. If you can send them by date + 3 days, I'll be able to issue the invoice without delay. Thanks,
Finance/paymentplan

Propose a payment plan

Hi customer name, Thanks for explaining your situation. To make it easier to pay invoice Invoice number for Total amount, I'd like to propose splitting it into Number of installments. The first payment would be on date + 7 days, and the rest on the same day each month. As long as the plan is followed, there won't be any extra charges. If this works for you, reply to confirm and I'll send you the schedule in writing. Best regards,
Finance/accountant

Ask your accountant for documents

Hi customer name, I'm writing to ask for Document for Period. I need it for What you need it for, so it would be great to have it by date + 5 days. If you're missing any invoices, statements or receipts from me to prepare it, tell me which ones and I'll send them as soon as possible. Thanks so much,
Finance/deposit

Request a deposit

Hi customer name, Thanks for confirming Project or job. To hold the dates and get started, I ask for a deposit Deposit size, which comes to Deposit amount. I've attached the deposit invoice. If you can pay it by date + 5 days, we'll start on the planned date. The balance will be invoiced When the balance is invoiced. If you have any questions about the terms, just let me know. Best regards,
Finance/paymentreceipt

Send a payment receipt

Hi customer name, Attached is the receipt for your payment of Amount, made on Payment date Payment method. It covers Invoice or item. Please keep it for your records, as it serves as proof of payment. If you need the receipt issued to a different person or company, let me know and I'll send you a new one. Thank you for your payment,
Finance/overpayrefund

Refund an overpayment

Hi customer name, While reviewing payments, I noticed you paid Amount paid for invoice Invoice number, but the invoice total was Invoice amount. We'll return the difference Refund method. You should see it within a few business days. If you'd prefer a different option, let me know by date + 3 days. Thanks for your trust,
Finance/failedtransfer

Ask about a failed transfer

Hi customer name, I'm writing about a transfer of Amount that Issue. Here are the details: • Date: Transfer date • Reference: Transaction reference • Recipient: Recipient name or account Could you tell me why it failed, whether the money has been returned to my account, and how to resend the payment without being charged twice? Thanks for your help,
Finance/budgetapproval

Request budget approval

Hi customer name, I need your approval for an expense of Amount for What will be bought or hired. Here's why: Why it's needed and what it brings It would be charged to Budget line. I've attached the supplier's quote. If you can get back to me by date + 3 days, we'll be able to keep to the planned timeline. Thanks,
Finance/reimbursed

Confirm an expense reimbursement

Hi customer name, I'm happy to confirm that your expense report for Period or trip has been approved, for a total of Approved amount. You'll receive the money Payment method. If anything doesn't match what you submitted, let me know and we'll go over it together. Thanks for sending everything so well documented,
Finance/yearenddocs

Request year-end documents

Hi customer name, The Year year-end close is coming up, and to have everything ready on time, I need you to send me these documents: • Any sales and purchase invoices you haven't sent me yet. • Bank statements through the end of the year. • Receipts for expenses and investments. • Other document needed Please send them by date + 14 days How to send them. If you're unsure about any document, just ask. Best regards,
Finance/newbankdetails

Announce new bank details

Hi customer name, Starting Effective date, please send payments to this new bank account: New bank account Important: before making your first payment, call me on the phone number you already have for me to confirm the details. Don't use any phone number included in this email. If you ever get another notice about a change of account, even one that looks like it's from me, always check it by phone. It's the best way to prevent fraud. Thanks for your help,
Finance/rateincrease

Announce a rate increase

Hi customer name, Thank you for trusting my work. I'm writing to let you know that starting Effective date, my rates for Service will go from Current rate to New rate. The change is due to Reason. Work that's already confirmed will keep the current price. If you'd like to talk it over or review what you need together, write to me and we'll find a time. Best regards,
Finance/partialpay

Confirm a partial payment

Hi customer name, We've received your payment of Amount received toward invoice Invoice number. Thank you. With this payment, the remaining balance is Balance due. Please pay it by date + 14 days Payment method. If the amount doesn't match your records or you need more time, let me know and we'll look into it. Best regards,