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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.
Hospitality/hotelbooking
Hi customer name, Thank you for choosing us. Your booking is confirmed with these details: • Arrival: Arrival date • Departure: Departure date • Room: Room type • Booking reference: Booking number Check-in is from Check-in time. A few days before you arrive, we'll send you practical information for your stay. If you need to change anything, just reply to this email with your booking reference. Best regards,
Hospitality/tablebooked
Hi customer name, We're happy to confirm your reservation for Number of guests people on Date at Time. We'll hold your table for Grace period after the reserved time. If you're running late or your party size changes, just reply to this message. If anyone in your group has an allergy or intolerance, please let us know in advance so we can plan for it. We look forward to seeing you,
Hospitality/prearrival
Hi customer name, Your arrival on Arrival date is just around the corner. Here's some practical information: • Check-in: from Check-in time. • Check-out: by Check-out time. • Getting here and parking: Directions and parking If you let us know your approximate arrival time, we'll have everything ready for you. And if you need anything special during your stay, now is a great time to tell us. See you soon,
Hospitality/checkin
Hi customer name, Everything is ready for your arrival. Here's how to get in: 1. The address is Property address. 2. The keys are Key handover. 3. Your access code is Access code. Wifi: network Wifi network name, password Wifi password. If you have any trouble when you arrive, message us here and we'll help you right away. Enjoy your stay,
Hospitality/staywelcome
Hi customer name, Welcome. We hope you arrived safely and are settling in nicely. Here are a few recommendations for your stay: Recommendations (restaurants, sights, services) If you need anything, you can reach us Contact. Extra towels, a restaurant booking or anything else: just ask. Enjoy your stay,
Hospitality/latecheckout
Hi customer name, Thanks for reaching out. About your request to check out later: Answer Details (time, fee or other options) If you need to store your luggage for a few hours, just ask and we'll see how we can help. Best regards,
Hospitality/bookingchange
Hi customer name, We've reviewed your change request for booking Booking number. Outcome Here are the new details: New dates and conditions Please check that everything is correct and, if anything needs confirming, reply to this email by date + 2 days. Best regards,
Hospitality/bookingcancel
Hi customer name, This is to confirm that we've canceled your booking Booking number for the dates Stay dates. About your payment: Refund We're sorry you can't make it this time. If you'd like to plan a new visit later on, we'll be happy to help you find dates. Best regards,
Hospitality/noavailability
Hi customer name, Thank you for thinking of us. Unfortunately, we don't have availability for Requested dates or service. So you're not left without options, here's what we can offer: Alternatives (other dates, another room, another time) If any of these works for you, reply and we'll reserve it for you. We can also Extra option. Best regards,
Hospitality/groupbooking
Hi customer name, Thank you for considering us for Type of event or group. We'd be glad to prepare a proposal for Number of guests people. To get it right, could you confirm these details? • Dates and approximate times. • Services you need (rooms, meals, venue, activities). • Approximate budget, if you have one. Once we have this, we'll send you the proposal by date + 3 days. If you prefer, we can also discuss it by phone. Best regards,
Hospitality/specialrequest
Hi customer name, Thank you for letting us know in advance about Request (allergy, accessibility, etc.). We've added it to your booking. Here's what we can do: What we can and can't offer Note We want your visit to be comfortable and worry-free. Best regards,
Hospitality/afterstay
Hi customer name, Thank you for staying with us. We hope you had a pleasant stay and a good trip home. If you have a minute, it would mean a lot if you left a review on Platform: Review link And if anything fell short, let us know by replying to this email. We read every message, and they help us improve. Hope to see you again,
Hospitality/goodreview
Hi customer name, Thank you so much for your review and for taking the time to write it. We're delighted to hear you enjoyed What the guest highlighted. We'll share it with the whole team, especially Person or area mentioned, who will be thrilled to read it. It will be a pleasure to welcome you back on your next visit. Best regards,
Hospitality/guestcomplaint
Hi customer name, Thank you for letting us know. We're very sorry about Issue; that's not the experience we want you to have. Here's what we're going to do: Solution and timing Gesture If anything else isn't as it should be, tell us right away so we can fix it while you're still with us. Best regards,
Hospitality/tourreminder
Hi customer name, Just a reminder that tomorrow, date + 1 days, you're booked for Activity name. • Meeting point: Meeting point • Time: Meeting time (please arrive 10 minutes early) • What to bring: What to bring If you're running late or can't make it, let us know as soon as possible by replying to this message. We leave on time so the group isn't kept waiting. See you tomorrow,