NexoPad

Template to reply to guest special requests (allergies, accessibility)

To respond carefully to allergies, accessibility needs or other requests without promising what you can't guarantee.

HospitalityTone: Empathetic45 words
Hi customer name, Thank you for letting us know in advance about Request (allergy, accessibility, etc.). We've added it to your booking. Here's what we can do: What we can and can't offer Note We want your visit to be comfortable and worry-free. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /specialrequest.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /specialrequest and fill in the blanks.