NexoPad

Pre-arrival guest message template

To send guests practical check-in details and directions a few days before they arrive.

HospitalityTone: Warm70 words
Hi customer name, Your arrival on Arrival date is just around the corner. Here's some practical information: • Check-in: from Check-in time. • Check-out: by Check-out time. • Getting here and parking: Directions and parking If you let us know your approximate arrival time, we'll have everything ready for you. And if you need anything special during your stay, now is a great time to tell us. See you soon,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /prearrival.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /prearrival and fill in the blanks.