Booking cancellation confirmation template
To confirm the cancellation and explain what happens with the payment.
HospitalityTone: Respectful51 words
Hi customer name,
This is to confirm that we've canceled your booking Booking number for the dates Stay dates.
About your payment: Refund
We're sorry you can't make it this time. If you'd like to plan a new visit later on, we'll be happy to help you find dates.
Best regards,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it or copy it
Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.
2Create the snippet
In NexoPad, create a new snippet, paste the text and give it the shortcut /bookingcancel.
3Type it anywhere
In Gmail, Zendesk or any website, type /bookingcancel and fill in the blanks.