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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.

Communication/ooo

Out-of-office auto-reply

Hi, Thanks for your message. I'm out of the office until Return date and won't be checking email often. If it's urgent, please reach out to Backup contact (Backup contact email), who can help in the meantime. Otherwise, I'll get back to you as soon as I'm back. Best regards,
Communication/meeting

Ask for a meeting

Hi customer name, I'd like to set up some time to talk about Topic. I think Length should be enough. Here are a few options: • Option 1 (day and time) • Option 2 (day and time) We can meet Format. If neither option works, just let me know when you're free and I'll adjust. Best,
Communication/recap

Meeting follow-up

Hi customer name, Thanks for the meeting When. Here's a quick recap so we all have it in writing: Summary of the discussion Next steps: Next steps and owners If I missed anything or you remember it differently, let me know by date + 2 days and I'll update it. Best,
Communication/reschedule

Reschedule a meeting

Hi customer name, I'm writing because I won't be able to make our meeting on Original date and time. Reason, and I'm sorry for the inconvenience. Would New date and time work for you instead? If not, let me know what suits you and I'll adjust. The agenda and topics stay the same. Thanks for being flexible,
Communication/thanks

Thank someone for their help

Hi customer name, I wanted to say thank you for your help with Topic or task. What they did and how it helped I know you have a lot on your plate, so I really appreciate you making time for this. If you ever need a hand, you can count on me. Thanks again,
Communication/intro

Introduce two people

Hi customer name, I'd like to introduce you to Person's name, Their role or what they do. I've copied them on this email because I think a conversation between you two about Topic could be really useful. Why they should talk Whenever it suits you, feel free to reach out to them directly to set up a call or a coffee. I'll leave it with you from here. Best,
Communication/decline

Politely say no

Hi customer name, Thanks for thinking of me for Request. I've given it some thought, and this time I won't be able to help: Reason. Alternative or who else could help I'm sorry I can't give you a different answer, and I hope you find a way to get it done. Best regards,
Communication/update

Ask for an update

Hi customer name, I'm checking in to see how Pending task or item is going. We talked about it on Date you discussed it, and I wanted to see if there's any news. I need it for What you need it for, so it would really help to hear back by date + 3 days. If anything is holding it up or I can help in any way, just let me know. Thanks,
Communication/docreview

Share a document for review

Hi customer name, I'm sharing Document name for you to take a look: Link It would help if you could focus mainly on: Points to review Could you send me your feedback by date + 5 days? You can leave comments directly in the document or reply to this email. Thanks in advance,
Communication/latereply

Apologize for a late reply

Hi customer name, Sorry for taking so long to get back to you. Reason, and I didn't want to reply in a rush. Answer to their question Thanks for your patience. If you need anything else or would rather talk it over on a call, just let me know, and I'll be much quicker this time. Best,
Communication/promocongrats

Congratulate a colleague on a promotion

Hi customer name, I just heard you're going to be New role. Congratulations, it's very well deserved. Something specific you value about their work I'm sure you'll do a great job in this new chapter, and the team is lucky to have you. If I can ever help with Shared topic, just let me know. Warm regards,
Communication/askfeedback

Ask for feedback on your work

Hi customer name, I'd love your thoughts on Work or project. I really value your perspective and want to keep improving. I'm especially interested in: Areas you want feedback on Nothing formal needed: a few lines by email or Format works for me. If you can get to it by date + 5 days, that would be great. And please be candid: what isn't working helps me the most. Thanks in advance,
Communication/givefeedback

Give constructive feedback

Hi customer name, I wanted to share a few thoughts on Task or situation, in the hope that it helps us both. First, what worked well: What went well There's one area I think we can improve: What to improve and why Here's my suggestion: Specific suggestion. If you see it differently, I'd really like to hear your take. Could we talk it over When? Best,
Communication/meetagenda

Send a meeting agenda

Hi customer name, Here's the agenda for our meeting on Date and time (Format) so we can make the most of our time. Topics: Agenda items in order To come prepared, please take a look at What to review or prepare beforehand. If you'd like to add anything, let me know by date + 1 days and I'll include it. See you then,
Communication/cancelmeeting

Cancel a meeting

Hi customer name, I'm writing to cancel our meeting on Date and time about Topic. Reason. What happens next. Sorry for the change, and thanks for holding the time. I'll remove the invite from the calendar. If there was something you wanted to raise, just send it my way here and we'll go over it. Best,
Communication/vacationcover

Announce who covers you on vacation

Hi customer name, A quick heads-up: I'll be on vacation from Start date to End date. While I'm away, Person covering for you will take care of my work. I've already briefed them on: Open topics they're covering If you need anything from me before I leave, let me know by date + 3 days so we can wrap it up. Thanks,
Communication/needmoretime

Ask for more time on a deadline

Hi customer name, I'm writing about Task or deliverable, which is due on Original due date. Reason, and I'd rather let you know now than hand in something half-finished. Would it be OK if I delivered it on New date? In the meantime, I can send you What you can share early. If that date causes any problems, let me know and we'll find the best option. Thanks for understanding,
Communication/teamthanks

Thank the team after a project

Hi team, Now that we've wrapped up Project name, I want to thank everyone who made it possible. Here are a few highlights I'm taking away: Results or standout moments It wasn't easy: Main challenge overcome, and still the team showed incredible commitment. It's been a pleasure working this way. Closing. Thank you, truly,
Communication/quickquestion

Email a coworker you don't know

Hi customer name, We haven't met yet: I'm Your name from Your team or department. Who referred you mentioned you're the go-to person for Topic. I have a quick question: Your question I know this isn't your priority, so a short answer is plenty. And if you're not the right person, I'd appreciate it if you could point me to who is. Thanks so much,
Communication/gotit

Confirm you received something

Hi customer name, Just confirming that I've received What you received. Thanks for sending it over. I'll go through it carefully and check with you before moving forward if I have any questions. Here are the next steps: 1. First step 2. Second step I'll Response by date + 3 days. If anything urgent comes up in the meantime, feel free to reach out. Best,