Email template to put a client project on hold
To pause the project respectfully when you’re missing information or approval from the client.
AgenciesTone: Firm92 words
Hi customer name,
To keep moving on Project name, we need the following:
What's missing (materials, answers or approvals)
We first asked for this on Date of first request and haven't received it yet, so as of today, today’s date, we're putting the project on hold. That way we avoid working on assumptions that might need to be redone later.
As soon as you send it, we'll pick things back up. Please note that the delivery date Impact on delivery.
If you need help pulling it together, let me know.
Best regards,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it or copy it
Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.
2Create the snippet
In NexoPad, create a new snippet, paste the text and give it the shortcut /projectonhold.
3Type it anywhere
In Gmail, Zendesk or any website, type /projectonhold and fill in the blanks.