NexoPad

Reply to a discount request email template: what you can and can't offer

To answer a customer who asked for a discount, explaining what was approved and what wasn't, without ending the negotiation.

SalesTone: Clear63 words
Hi name, I reviewed your request with Approver, and here's exactly how far we can go. What we can offer: What was approved What isn't possible is What can't be offered, because it would affect the terms we give other customers. This offer is valid until date + 7 days. I think it's a fair middle ground. Does that work for you? Best,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /discountreply.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.