Welcome email to a new client: template and examples
The first email after a client says yes: thank them, tell them what happens next and who to contact.
/welcomeclientTone: Warm · 61 wordsWelcome a new client
/welcomeclient
In NexoPad this fills in by itself, from Gmail, WhatsApp or your help desk.
Preview
With NexoPad, type /welcomeclient on any website and this same form appears.
Use it with a shortcutWhen to use it
Send it on the same day the client signs, pays or says yes. It replaces the silence after the sale with a clear plan, which is when doubts appear.
Tips
- Send it within hours of the yes, not days; the first message sets the tone of the relationship.
- Number the next steps with dates: the client wants to know what happens, not how happy you are.
- Name one person to contact; a generic inbox makes a new client feel like a ticket.
Short version
Hi [name], welcome to [company]! Next steps: [step 1] on [date], then [step 2]. Your contact is [person]. Thanks for trusting us.
How to use it in NexoPad
1Add it
Click “Add to NexoPad”: it’s saved as a snippet, with its variables.
2Type the shortcut
In Gmail, Zendesk or any website, type /welcomeclient.
3Fill in and done
NexoPad asks you for the missing details and fills in the dates for you.
Type this template with /welcomeclient on any website
NexoPad types it for you in Gmail, Outlook, WhatsApp Web or your help desk. You just fill in the details.
Add to ChromeFree · Chrome Web Store
- Installs in 2 clicks
- Works on any website
What this template saves you
Rough estimate: about 5 characters per second by hand, plus 5 s per send, 5 days a week.
Similar templates
All Sales templates →/newcustomerViewSchedule the kickoff meeting after signingTo welcome a customer who just signed and schedule the onboarding kickoff meeting./dealkickoffViewIntroduce your account managerTo introduce the client, after closing the sale, to the person who will look after them from now on./accountmgrView