NexoPad

Out-of-scope change request email template

To reply to a new request that wasn't part of the agreement and explain its cost and timing.

AgenciesTone: Respectful67 words
Hi customer name, Thanks for the idea about Requested change. It makes sense and we can do it. Since it wasn't included in the scope we agreed on, here's what it would involve: • Additional cost: Extra amount. • Additional time: Extra days. I suggest we Proposed option. Let me know how you'd like to proceed and I'll put it in writing before we start. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /scopechange.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /scopechange and fill in the blanks.