NexoPad

No-show fee policy notice email template for patients

To politely explain the fee that applies when a patient misses an appointment without canceling.

HealthcareTone: Respectful77 words
Hi name, We'd like to let you know about a change to our appointment policy, which takes effect on Start date. If a patient misses an appointment without canceling at least Notice in advance, a fee of Fee amount will apply. That slot could have gone to someone else. You can easily cancel or change your appointment here: Link or phone number. Thank you for your understanding and for helping us keep wait times down. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /noshowfee.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.