Win-back email template for former customers

Reconnect with a former customer, share what's new and make them an offer.

SalesTone: Respectful76 words
Hi customer name, It's been a while since we worked together, and I wanted to say hello. We've improved quite a few things since then: What's new since they left If you'd like to give us another try, you can do it with this special offer until date + 14 days: Win-back offer. And if something didn't work for you back then, I'd love to know what it was. Your feedback helps us get better. Best,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /winback.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /winback and fill in the blanks.