Email template to confirm receipt of client documents
To let the client know their documents arrived and the firm will review them.
LegalTone: Friendly62 words
Dear customer name,
We confirm that we have received the following documents regarding your matter:
Documents received
We will review them and, if anything is missing or needs clarification, we will let you know by date + 5 days.
Thank you for sending them so promptly. We will update you on the next steps as soon as we have news.
Kind regards,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it or copy it
Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.
2Create the snippet
In NexoPad, create a new snippet, paste the text and give it the shortcut /docsreceived.
3Type it anywhere
In Gmail, Zendesk or any website, type /docsreceived and fill in the blanks.