Email template to remind a client to send pending information
To remind the client what information is missing and when the firm needs it.
LegalTone: Firm55 words
Dear customer name,
This is a reminder that we are still waiting for Pending information or documents to continue with your matter.
It is important that we receive it by Deadline, as Reason.
If you are having trouble obtaining it, please tell us as soon as possible and we will find a solution.
Kind regards,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it or copy it
Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.
2Create the snippet
In NexoPad, create a new snippet, paste the text and give it the shortcut /clientdeadline.
3Type it anywhere
In Gmail, Zendesk or any website, type /clientdeadline and fill in the blanks.