Partial shipment email template for online orders

To let the customer know part of their order has shipped and the rest will follow in another package.

EcommerceTone: Clear80 words
Hi name, Your order Order number is on its way, but it will arrive in two shipments. • Shipped today: Items shipped • Still to come: Items pending • Estimated ship date for the rest: date + 5 days You don't need to do anything or pay extra for shipping. When the rest ships, we'll send you another email with its tracking number. If you'd rather cancel the pending items and get a refund, just reply to this message. Best,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /partialship.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.