Size exchange instructions email template
To give the customer the steps to exchange a product for another size.
EcommerceTone: Friendly80 words
Hi name,
No problem, we'll swap your Product for size New size. Here's how:
1. Keep the item unused, with its tags and in its original packaging.
2. Include a note with your order number: Order number
3. Ship it to: Return address
You have until date + 14 days to send it. As soon as we receive it, we'll ship the new size. If it sells out, we'll let you know and offer another option or a refund.
Best,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it
Click “Add to NexoPad”: it’s saved as a snippet, with its variables.
2Type the shortcut
In Gmail, Zendesk or any website, type /sizeexchange.
3Fill in and done
NexoPad asks you for the missing details and fills in the dates for you.