Welcome message for new customers (online store template)
Welcome someone who just signed up or ordered for the first time: thank them, set expectations and make them feel at home.
/welcomeshopTone: Friendly · 38 wordsWelcome message for new customers
/welcomeshop
In NexoPad this fills in by itself, from Gmail, WhatsApp or your help desk.
Preview
With NexoPad, type /welcomeshop on any website and this same form appears.
Use it with a shortcutWhen to use it
Send it right after the first sign-up or first purchase. It's the email with the highest open rate in most stores, so use it to answer the three things new customers ask: shipping, returns and help.
Tips
- Keep it to three useful facts; a long welcome email gets skimmed.
- If you offer a welcome discount, say clearly when it expires.
- Sign it with a real name, even in a small store: it sets you apart from big marketplaces.
Short version
Hi [name], welcome to [store]! Thanks for [action]. Shipping: [time]. Returns: [policy]. Need help? Just reply here.
How to use it in NexoPad
1Add it
Click “Add to NexoPad”: it’s saved as a snippet, with its variables.
2Type the shortcut
In Gmail, Zendesk or any website, type /welcomeshop.
3Fill in and done
NexoPad asks you for the missing details and fills in the dates for you.
Type this template with /welcomeshop on any website
NexoPad types it for you in Gmail, Outlook, WhatsApp Web or your help desk. You just fill in the details.
Add to ChromeFree · Chrome Web Store
- Installs in 2 clicks
- Works on any website
What this template saves you
Rough estimate: about 5 characters per second by hand, plus 5 s per send, 5 days a week.
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All Ecommerce templates →/orderokViewSend a discount codeTo give a customer a discount code along with its expiration date./discountcodeViewThank a customer for buying againTo thank a regular customer for a new order with a special touch./repeatbuyerView