Scheduled system maintenance notice email template

To warn users ahead of time about planned maintenance: when it happens and what it affects.

IT supportTone: Clear54 words
Hi customer name, A heads-up: we'll be doing scheduled maintenance on System or service on Date, from Start time to End time. During that window, Impact. We recommend saving your work and signing out before the start time. We'll let you know as soon as everything is back to normal. Thanks for your patience,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /maintenance.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /maintenance and fill in the blanks.