Account unlocked notification email template
To tell someone their locked account works again and how to sign back in.
IT supportTone: Clear68 words
Hi customer name,
We've unlocked your System or app account. It was locked because of Reason.
To get back in:
1. Sign in with your usual username.
2. If prompted, create a new password you haven't used before.
3. Check that you can access your files and apps.
If it locks again or you notice a sign-in attempt you don't recognize, let us know right away.
Best regards,
The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.
How to use it in NexoPad
1Add it or copy it
Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.
2Create the snippet
In NexoPad, create a new snippet, paste the text and give it the shortcut /unlocked.
3Type it anywhere
In Gmail, Zendesk or any website, type /unlocked and fill in the blanks.