NexoPad

Subscription cancellation confirmation email template

Confirm the cancellation clearly, say how long they keep access and part on good terms.

SupportTone: Respectful62 words
Hi customer name, We've canceled your subscription, as you requested. You won't be charged again, and you can keep using your account until End date. If you'd like to tell us why you're leaving, it would really help us improve. And if you ever want to come back, your data will be right here waiting for you. Thank you for trusting us,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /cancel.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /cancel and fill in the blanks.