NexoPad

Thank you for your patience email template

For when replies are taking longer than usual because of high volume or a wider issue.

SupportTone: Friendly47 words
Hi customer name, Thank you for your patience. We're getting more requests than usual right now, so replies are taking a little longer. I have your message and I'm looking into it. I'll get back to you with an answer by date + 1 days. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /patience.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /patience and fill in the blanks.