NexoPad

Backup restore request received email template

To confirm that IT has received a request to recover files from a backup.

IT supportTone: Clear71 words
Hi customer name, We've received your request to recover File or folder. We'll restore it from Backup. We'll let you know when it's ready, usually within Estimated time. We'll place it in Restore location so the current version isn't overwritten. In the meantime, please don't delete or move the original folder. If you remember the exact name or the date of the last good version, reply with that detail. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /restorereq.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /restorereq and fill in the blanks.