NexoPad

Holiday customer support hours email template

To let customers know support hours change over a holiday period.

SupportTone: Clear66 words
Hi customer name, We're writing to let you know that our support hours are changing for Holiday: • From Start date to End date we'll have Hours. • After that, we're back to our regular hours. You can still write to us. We'll keep your message and reply in the order we received it. For quick questions, our help center is at Help center link. Best,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it or copy it

    Click “Add to NexoPad” if you have the extension, or “Copy for NexoPad”: it’s copied with its variables.

  2. 2Create the snippet

    In NexoPad, create a new snippet, paste the text and give it the shortcut /holidayhours.

  3. 3Type it anywhere

    In Gmail, Zendesk or any website, type /holidayhours and fill in the blanks.