NexoPad

Customer support welcome email template

To show a new customer how and where to get help whenever they need it.

SupportTone: Friendly80 words
Hi name, Welcome aboard. Our support team is here to help you whenever you need it. Here's how to reach us: • By email at Support email. • By chat, from Where to find the chat. • In our help center, with step-by-step guides: Help center link. We're available Support hours. When you write to us, tell us what you were trying to do and add a screenshot if you can. That way we can help you faster. Best regards,

The parts in blue fill in on their own, or NexoPad asks you for them when you type the shortcut.

How to use it in NexoPad

  1. 1Add it

    Click “Add to NexoPad”: it’s saved as a snippet, with its variables.

  2. 2Type the shortcut

    In Gmail, Zendesk or any website, type /supportwelcome.

  3. 3Fill in and done

    NexoPad asks you for the missing details and fills in the dates for you.