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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.
Sales/winback
Hi customer name, It's been a while since we worked together, and I wanted to say hello. We've improved quite a few things since then: What's new since they left If you'd like to give us another try, you can do it with this special offer until date + 14 days: Win-back offer. And if something didn't work for you back then, I'd love to know what it was. Your feedback helps us get better. Best,
Sales/invoicedue
Hi customer name, Just a friendly reminder: invoice Invoice number for Amount was due on Due date, and we haven't received the payment yet. It may have slipped through the cracks. Could you take a look when you have a moment? If you've already paid, please disregard this message. If you need a copy of the invoice or a different payment method, let me know and we'll sort it out. Thank you,
Sales/discoverycall
Hi customer name, Thanks for your interest in Product or service. Before showing you anything, I'd like to understand your situation so I don't waste your time. How about a Duration call to talk about: • How your team works today. • What you'd like to improve. • Whether it makes sense to keep talking. Do any of these times work for you? Proposed dates and times Best,
Sales/trialending
Hi customer name, Your free trial of Product ends on date + 3 days. I wanted to reach out first so you don't lose anything you've set up. If you'd like to continue, just pick a plan here: Link to plans. All your work stays exactly as it is. If you haven't had a chance to try it properly yet, Help. Just reply to this email. Best,
Sales/upgradeoffer
Hi customer name, I noticed your team's usage has grown a lot: Usage detail. That's a great sign, and I wanted to suggest something. With the Higher plan plan, you'd also get: Benefits of the higher plan If you switch before date + 10 days, Offer. Could we go over it on a quick call this week? Best,
Sales/renewsub
Hi customer name, Just a reminder that your subscription to Product or plan renews on Renewal date. Renewal type It's a good time to check whether your plan still fits what you need. If you'd like to change the number of users, the plan, or the payment method, let me know before that date and I'll get it sorted. Thanks for staying with us,
Sales/demonoshow
Hi customer name, We were expecting you today at Demo time for the Product demo, but we didn't manage to connect. No worries, I know schedules get busy. Would you like to move it to another time? Here are a few options: New dates and times If you'd prefer something quicker, I can also send you Alternative. Best,
Sales/pricingreply
Hi customer name, Thanks for asking. Here's a summary of our pricing: Plans and prices For a team like yours, with Team size or need, I'd recommend Recommended plan, because Reason for the recommendation. All plans include Included. If you tell me a bit more about what you need, I'll put together a tailored proposal. Best,
Sales/vscompetitor
Hi customer name, Thanks for letting me know you're also considering Competitor. It's a solid option, and it makes sense to compare before deciding. I won't speak badly of anyone. I'll just share where we tend to be different: Main differences What really matters is what fits your situation best. If you'd like, I can put together an honest comparison based on your requirements by date + 5 days and we can review it together. Best,
Sales/tradeshowlead
Hi customer name, It was great meeting you at Event name. I've been thinking about what you told me about Conversation topic. As I mentioned, I think we can help with that. Next step I know inboxes are packed after an event, so no rush. I'm here whenever it suits you. Best,
Sales/linkedinfu
Hi customer name, Thanks for accepting my invitation on LinkedIn. I saw Something from their profile or posts and found it really interesting. I work at Your company, and we help people in roles like yours Main benefit. I'm not trying to sell you anything in a first message. I'd just like to know if this is something on your mind right now. If it is, would you be open to a quick chat? And if not, happy to stay in touch here. Best,
Sales/coldlead
Hi customer name, We spoke Time about Topic or need, and the timing wasn't right then. I'm reaching out in case anything has changed. Since then, we've added a few things that might interest you: Relevant updates If you'd like to pick it up again, how about a short call? And if you've already solved it another way, just let me know and I won't write about this again. Best,
Healthcare/appt
Hi customer name, This is to confirm your appointment: • Date: Appointment date • Time: Time • Provider: Provider name • Address: Office address Please arrive 10 minutes early. If you can't make it, let us know at least 24 hours in advance by replying to this message and we'll find you another time. Best regards,
Healthcare/apptreminder
Hi customer name, Just a reminder that you have an appointment tomorrow, date + 1 days, at Time with Provider name. If you need to reschedule or can't make it, please reply to this message or call us as soon as possible. That way we can offer the time to another patient. We look forward to seeing you. Best regards,
Healthcare/reschedappt
Hi customer name, We're writing to change your appointment on Current appointment date Reason. Here is the new time we can offer: New date and time. If that works for you, there's nothing else you need to do. If not, reply to this message and we'll find another option that fits your schedule. Best regards,
Healthcare/apptcancelled
Hi customer name, We're sorry to let you know that we need to cancel your appointment on Appointment date and time Reason. We apologize for the inconvenience. Choose whatever is easiest for you: 1. Reply to this message with the days and times that work for you and we'll give you priority. 2. Call us and we'll find a new appointment together. Best regards,
Healthcare/visitprep
Hi customer name, To help your appointment on Appointment date go smoothly, here are a few instructions: • Please arrive about 10 minutes early to check in. • Bring a photo ID and, if you have one, your insurance card. • If you have previous reports or test results related to this visit, bring those too. Specific instructions for this appointment If you have any questions, just reply to this message. Best regards,
Healthcare/results
Hi customer name, The results from your test on Test date are now ready for you to review. For your privacy, we don't send them this way. You can How to access them. If you have any questions, reply to this message and we'll help. Best regards,
Healthcare/aftervisit
Hi customer name, It's been a few days since your visit with Provider name, and we wanted to see how you're doing. If any questions have come up about what you discussed at your appointment, reply to this message and we'll pass them along. As agreed, your next visit would be Next visit. You can book it now by replying here or calling us. Best regards,
Healthcare/checkup
Hi customer name, It's been Time since last visit since your last checkup with us, so now is a good time to schedule the next one. Reply to this message with the days and times that work best for you and we'll suggest an appointment. If you prefer, you can also book here: Booking link or phone number. Best regards,
Healthcare/openslot
Hi customer name, Good news: an appointment has opened up, and since you're on our waiting list, we'd like to offer it to you. • Date: Date • Time: Time • Provider: Provider name If you'd like it, please reply to this message by Reply deadline. After that, we'll offer it to the next person on the list. Best regards,
Healthcare/missedappt
Hi customer name, On Appointment date we were expecting you at Time with Provider name, but we didn't get to see you. We understand that things come up. If you'd like, we can find you a new appointment. Reply to this message with the days and times that work for you and we'll book it. If you can't make it another time, please let us know in advance so we can offer the time to another patient. Best regards,
Healthcare/newpatient
Hi customer name, Welcome to Clinic name. Thank you for choosing us. To get ready for your first visit, please: 1. Fill out the registration form: Form link 2. Have a photo ID and, if you have one, your insurance card on hand. 3. Bring any previous reports or test results you think may be useful. If you have questions about hours, payments or directions, just reply to this message. Best regards,
Healthcare/patientforms
Hi customer name, Before your appointment on Appointment date, please complete the following documents: Documents to complete You can fill them out here: Documents link. If you prefer, you can also do it at the clinic by arriving 15 minutes early. Having them ready helps us start on time. If any question isn't clear, leave it blank and we'll go over it together at your visit. Best regards,