Account and sync
Account and Security

Account, sync, and sessions

NexoPad syncs personal and team content so you do not depend on a single browser or device.

The account can work with Google or with email and password. Once inside, the extension syncs notes, links, and, when applicable, shared team content.

It also handles session refresh, subscription states, and the startup flow from the welcome page.

Sign in

You can sign in with Google or with email and password. In Firefox, the extension explicitly shows that Google login is not available, so there you must use email and password.

After installing NexoPad, a welcome page opens and serves as the entry point for startup and connection with your account.

What the extension syncs

ScopeWhat it downloads or refreshes
PersonalPersonal notes, personal links, and related settings.
TeamShared content and workspace settings when you belong to an organization.
SessionThe extension refreshes the session automatically when it detects that expiry is near.

Compatibility and special states

If the account enters suspended status, the extension can show an access lock screen until the state becomes normal again.

If you belong to Teams, the team subscription state also matters: a frozen team can leave the experience in restricted or read-only mode.

Tip:If something does not sync the way you expected, first confirm which workspace you were saving the resource in. Many apparent sync issues are really a mix-up between personal space and team space.