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Support replies, sales emails and messages for your customers. Copy them, or save them in NexoPad and type them with a shortcut.
Legal/legalinquiry
Dear customer name, Thank you for contacting our firm. We have received your inquiry about Type of matter and would like to learn more about your situation. We suggest an initial meeting Format. Would any of these times work for you? Available times Please do not send us confidential documents by email yet; we will review them with you at the meeting. Kind regards,
Legal/legalconsult
Dear customer name, We are writing to confirm your initial consultation with Attorney name on Date and time, Format. To make the most of the time, we recommend bringing: • A photo ID. • Any documents related to your matter. • A short list of your questions. If you need to reschedule, please let us know at least 24 hours in advance by replying to this email. Kind regards,
Legal/legaldocs
Dear customer name, To move forward with your matter, we need you to provide the following documents: List of documents You can send them Delivery method. We would appreciate receiving them by date + 7 days. If you do not have any of these documents or are unsure what we are asking for, just let us know and we will guide you. Kind regards,
Legal/engagement
Dear customer name, Please find attached our engagement letter for Matter. It sets out: • The services we will provide. • Our fees and payment terms. • The general terms of our working relationship. Please read it carefully and, if you agree, return it signed Signing method by date + 5 days. We will begin work on your matter as soon as we receive it. We are happy to clarify any point. Kind regards,
Legal/legalretainer
Dear customer name, As set out in our engagement letter, we kindly ask for a retainer of Amount before we begin work on your matter. You can pay by bank transfer to the following account: Bank details Please use this reference: File reference. We would appreciate receiving payment by date + 7 days. This amount will be credited against your final invoice. If you have any questions, we are here to help. Kind regards,
Legal/casestatus
Dear customer name, We are writing to update you on the status of your matter File reference as of today’s date. Case updates Next expected step: Next step. We will keep you informed of any developments. If you would like to discuss this update, we can schedule a call in the coming days. Kind regards,
Legal/hearing
Dear customer name, This is a reminder that your Type of proceeding is scheduled for Date and time at Location (court or venue). Please: • Arrive at least 30 minutes early. • Bring a photo ID. • Let us know right away if anything unexpected comes up. We will meet you at Meeting point to go over the final details before going in. Kind regards,
Legal/signdoc
Dear customer name, We are sending you Document name for your signature. Before signing, please check your personal details and the content carefully. You can sign it Signing method. We need to receive it signed by date + 3 days. If anything is unclear, please ask us before signing. Kind regards,
Legal/docsreceived
Dear customer name, We confirm that we have received the following documents regarding your matter: Documents received We will review them and, if anything is missing or needs clarification, we will let you know by date + 5 days. Thank you for sending them so promptly. We will update you on the next steps as soon as we have news. Kind regards,
Legal/clientdeadline
Dear customer name, This is a reminder that we are still waiting for Pending information or documents to continue with your matter. It is important that we receive it by Deadline, as Reason. If you are having trouble obtaining it, please tell us as soon as possible and we will find a solution. Kind regards,
Legal/legalrecap
Dear customer name, Thank you for meeting with us on Meeting date. Here is a summary of what we discussed: Topics discussed Agreed tasks: Tasks and who is responsible If any point does not reflect our conversation, please let us know by date + 3 days so we can correct it. Kind regards,
Legal/settlement
Dear customer name, We would like to inform you that on Date received we received a settlement proposal from Sending party. The full document is attached so you can read it at your own pace. In summary, the proposal includes: Main points of the proposal The decision whether to accept it is yours. We would like to discuss it with you in a meeting before date + 5 days, as the proposal has a response deadline. Please do not reply directly to the other party. Kind regards,
Legal/fileclosed
Dear customer name, As our work on Matter has concluded, we are closing your file as of today’s date. Documents We will keep a copy of the file for the applicable retention period. If you need our help in the future, please do not hesitate to contact us. Thank you for the trust you placed in our firm. Kind regards,
Legal/legalinvoice
Dear customer name, Please find attached invoice Invoice number for the services provided on Matter during Period. • Total amount: Amount. • Due date: date + 30 days. The invoice details the work carried out and, where applicable, deducts any retainer already paid. If you have any questions about the items billed, we will be happy to clarify them. Kind regards,
Legal/confidential
Dear customer name, To protect the confidentiality of your matter, we would like to remind you of a few guidelines for our communications: • Use your personal email, not a work or shared account. • Do not forward our messages to third parties without checking with us. • For sensitive documents, use Secure channel. If your email address or phone number changes, please let us know so we can update your details. Kind regards,
Admin/schedforboss
Hi customer name, I'm reaching out on behalf of Your manager's name, whose calendar I manage. They would like to meet with you to discuss Meeting topic. Here are the available options: Proposed dates and times The meeting will take about Duration. Let me know which option works best and I'll send the invite. If none of them suit you, share a couple of slots and I'll coordinate. Best regards,
Admin/confirmguest
Hi customer name, I'm confirming your meeting with Your manager's name on Date and time. It will take place Format. Here are the practical details: Address, link or directions If you need to change anything or will be bringing other people, let me know in advance and I'll arrange everything. Thanks, and talk soon,
Admin/calldetails
Hi customer name, I've just sent you the invite for Meeting name. In case it doesn't arrive or you'd like it handy, here are the details: • Date and time: Date and time (with time zone) • Platform: Platform • Link: Video call link I recommend joining a couple of minutes early to check your audio. If you have any trouble connecting, just email me. Best regards,
Admin/signreq
Hi customer name, I'm sending you Document name for your signature. Signing method We need it signed by date + 3 days in order to Reason for the deadline. Once it is signed, let me know and I will send it to the right people. If you have any questions about the content, let me know and I'll check. Thank you. Best regards,
Admin/tripbooked
Hi customer name, Everything is booked for your trip to Destination. Here's the summary: Flights, hotel and transfers (times and booking references) I've forwarded the confirmations to your email, and you can also find them in Where the documents are. Please check that names and dates are correct. If you'd like to change anything, tell me as soon as possible, since some fares have change conditions. Have a great trip,
Admin/travelprefs
Hi customer name, I'm organizing your trip to Destination (Travel dates). To book it the way you like, could you confirm these points? • Preferred flight time (morning, afternoon or evening). • Seat: window or aisle. • Type of hotel and preferred area. • Loyalty programs you'd like to use. • Any special needs (diet, accessibility…). If you reply by date + 2 days, I'll be able to get better fares. Thanks,
Admin/expenses
Hi customer name, Just a reminder that the deadline to submit your expense report for Month or period is date + 5 days. To get it processed without delays: 1. Fill in the report in Tool or template. 2. Attach all receipts and invoices. 3. Add the project or cost center for each expense. Anything submitted late will move to the Consequence. If you're unsure which expenses qualify, ask me. Thanks,
Admin/receipts
Hi customer name, I'm closing the books for Month or period and I'm missing a few documents from you: Expenses without a receipt or invoice Could you send them by date + 3 days? A clear photo or the PDF works. For invoices, please make sure the company's billing details appear on them. If any of them got lost, let me know and we'll figure out how to document it. Thanks,
Admin/suppliesorder
Hi customer name, Just confirming that I've placed the office supplies order. It includes: Items ordered Delivery is expected on Delivery date and I'll put everything in Where it will be stored. If you need something that isn't on the list, tell me this week and I'll add it to the next order. Best,