Shortcuts & templates
55 guides · Emails, support, sales and quick replies · Page 4 of 5
Follow-up email after an interview
When to send the email after an interview, what to say and four examples: thank-you, follow-up, after a second interview and if you're not selected.
October 11, 2026 · 6 min read
Quick replies in Slack and Microsoft Teams
What Slack and Teams offer to stop repeating messages and how to get shortcut replies in their browser versions.
October 11, 2026 · 6 min read
Macros and quick replies in Zendesk and Intercom
How Zendesk and Intercom macros work, how to insert them in seconds and how to use the same replies outside those tools.
October 11, 2026 · 7 min read
10 AI prompts for customer support
Ten AI instructions for everyday support work, from summarizing a ticket to detecting its urgency, and how to keep them one click away.
October 11, 2026 · 7 min read
Payment reminder email templates: from friendly reminder to final notice
A reminder schedule from 3 days before the due date to day 30, 15 overdue invoice emails and texts, subject lines and a phone script to get paid without losing the client.
October 31, 2026 · 10 min read
How to respond to negative reviews
The steps to answer a bad review without making things worse, with five response examples depending on the complaint.
October 11, 2026 · 6 min read
Cold email templates for prospecting
The structure of a good cold email and five templates to prospect without sounding like spam.
October 11, 2026 · 7 min read
Welcome messages for new customers: 50+ notes, phrases and emails
How to welcome new customers, with 50+ examples to copy: short welcome notes for email and WhatsApp, "welcome to our services" messages, 20 welcome phrases, customer service greetings and full welcome email templates.
October 31, 2026 · 15 min read
How to use AI to reply to emails faster
Three ways to use AI to reply to emails without leaving the page, with real examples and tips for reviewing what it writes.
October 11, 2026 · 6 min read
Professional email signature: examples and how to create one
What to include in your signature, 5 examples to copy, and how to use it in Gmail, Outlook and any website with a shortcut.
October 11, 2026 · 6 min read
WhatsApp Web quick replies
How to reply in seconds on WhatsApp Web with text shortcuts, plus ready-made templates for customer service and sales.
October 11, 2026 · 6 min read
Text shortcuts in Outlook (web and desktop)
Outlook templates and text shortcuts with variables to answer emails in seconds in Outlook on the web.
October 27, 2026 · 6 min read