Shortcuts & templates
55 guides · Emails, support, sales and quick replies

Black Friday and Cyber Monday replies: 16 customer service templates
Ready-to-use replies for delayed orders, sold-out products, discount codes that don't work and returns on the busiest days of the year.
November 2, 2026 · 7 min read
New Year messages for clients (and the first email of the year)
Twelve texts to greet your clients, share your return hours and start the year off right.
November 2, 2026 · 6 min read
How to keep your text shortcuts organized (without losing the ones that work)
Five habits to keep your list of text shortcuts useful when it grows from 20 to 200.
November 2, 2026 · 5 min read
How to Politely Decline an Invitation (with Examples)
Tips to say no without hurting anyone and 15 messages to copy: dinners, weddings, work events, client proposals and how to suggest another date.
October 27, 2026 · 8 min read
Text snippets: how to build your own text library in Chrome
Where to keep the text you repeat, which snippets are worth saving, how to name shortcuts you'll remember and how to find them on any website.
October 21, 2026 · 8 min read
Email to send your resume: how to write it, with examples
What to put in the subject line, how to structure the message, how to attach your résumé and 7 email examples to copy: job ad, cold application, referral, first job, internship and follow-up.
October 18, 2026 · 9 min read
WhatsApp Business automatic messages: how to set them up, with 36 examples
Greeting message, away message and quick replies in WhatsApp Business: how to set them up on Android and iPhone, plus 36 examples by type of business.
October 18, 2026 · 11 min read
How to create templates in Gmail, step by step
How to turn on Gmail templates, save your emails, insert them, change them and delete them. Plus automatic replies and 9 examples ready to copy.
October 18, 2026 · 9 min read
Follow-up email after no response: how to nudge without being annoying (16 examples)
When to follow up, how often and what to write: 16 follow-up emails for clients, quotes, managers, suppliers, invoices and contacts who don't reply.
October 18, 2026 · 11 min read
How to Ask for Vacation by Email (with Examples)
When to ask for time off, what to put in the email and ten examples to copy: a few days, last minute, busy season, follow-up and more.
October 18, 2026 · 9 min read
Text replacement on Mac and Windows: how to create text shortcuts
How to create text shortcuts on Mac with the built-in Text Replacements, how to fix the most common problems and how to get text replacement on Windows 10 and 11.
October 25, 2026 · 7 min read
12 AI prompts for writing sales emails
Twelve AI instructions for writing sales emails, from the first outreach to the proposal, and how to keep them one shortcut away.
October 14, 2026 · 7 min read