Shortcuts & templates
55 guides · Emails, support, sales and quick replies · Page 2 of 5
Replies to positive reviews: examples to copy
Twelve replies to positive reviews ready to adapt, with what Google, Trustpilot, Apple and Booking.com ask for and tricks to avoid posting the same reply every time.
October 14, 2026 · 6 min read
Thank-you messages for customers
Fourteen messages to thank your customers at every stage, by email, WhatsApp or on a card, plus tips to make them sound sincere.
October 14, 2026 · 6 min read
Introduction email to a new client: 6 examples to copy
How to introduce yourself and your company by email without sounding like an ad, with six examples for different situations.
October 21, 2026 · 7 min read
How to cancel or decline a meeting by email
Five templates to cancel, postpone or decline a meeting politely, plus tips to do it without hurting the relationship.
October 11, 2026 · 5 min read
How to ask for a recommendation letter
Who to ask for a recommendation letter, how much notice to give, what to send and four example emails.
October 11, 2026 · 6 min read
Follow-up messages after a sale
Five after-sale messages to support customers after they buy, from day one to loyalty.
October 11, 2026 · 5 min read
How to ask for a raise by email
How to prepare the conversation, when to ask and four example emails to request a raise confidently and directly.
October 11, 2026 · 6 min read
Live chat scripts and response examples
Live chat response examples for every moment of a support chat: 8 opening scripts, a simple response flow, templates from greeting to closing and tips to reply fast without sounding like a robot.
October 31, 2026 · 10 min read
How to organize your inbox
The Inbox Zero method explained step by step, with the Gmail and Outlook tools that help you keep your inbox under control.
October 11, 2026 · 7 min read
New employee welcome email: 8 new hire templates
What to tell a new hire in their welcome email and eight onboarding email examples: from HR, the manager and the buddy, for remote hires, the day before, the first morning, the team intro and after week one.
October 21, 2026 · 7 min read
Email to send a quote
The email that goes with your quote can help you close the sale. What to include, templates to send it and how to follow up.
October 11, 2026 · 6 min read
Email to request a quote from a supplier
What to include so suppliers reply quickly with comparable offers, and four templates to request a quote or information.
October 11, 2026 · 5 min read