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Shortcuts & templates

55 guides · Emails, support, sales and quick replies

Inbox of customer messages on Black Friday with ready-to-use replies
Shortcuts

Black Friday and Cyber Monday replies: 16 customer service templates

Ready-to-use replies for delayed orders, sold-out products, discount codes that don't work and returns on the busiest days of the year.

November 2, 2026 · 7 min read
January calendar with a back-to-work email and New Year greetings
Shortcuts

New Year messages for clients (and the first email of the year)

Twelve texts to greet your clients, share your return hours and start the year off right.

November 2, 2026 · 6 min read
Active and dormant text shortcuts with their timeline
Shortcuts

How to keep your text shortcuts organized (without losing the ones that work)

Five habits to keep your list of text shortcuts useful when it grows from 20 to 200.

November 2, 2026 · 5 min read
WhatsApp desktop chat with an invitation to dinner on Saturday and the NexoPad for Windows form for the /decline shortcut, asking for the name, the plan and another day from a list
Shortcuts

How to Politely Decline an Invitation (with Examples)

Tips to say no without hurting anyone and 15 messages to copy: dinners, weddings, work events, client proposals and how to suggest another date.

October 27, 2026 · 8 min read
NexoPad popup Snippets view: searching “quote” filters the list, and the “Sending a quote” snippet (/quote), in the Sales folder, is open with the Name, Project and Amount variables and the Validity dropdown
Shortcuts

Text snippets: how to build your own text library in Chrome

Where to keep the text you repeat, which snippets are worth saving, how to name shortcuts you'll remember and how to find them on any website.

October 21, 2026 · 8 min read
Example email to send a résumé in reply to a job ad, with the PDF résumé attached
Shortcuts

Email to send your resume: how to write it, with examples

What to put in the subject line, how to structure the message, how to attach your résumé and 7 email examples to copy: job ad, cold application, referral, first job, internship and follow-up.

October 18, 2026 · 9 min read
Automatic greeting message from a shop in a WhatsApp Business chat
Shortcuts

WhatsApp Business automatic messages: how to set them up, with 36 examples

Greeting message, away message and quick replies in WhatsApp Business: how to set them up on Android and iPhone, plus 36 examples by type of business.

October 18, 2026 · 11 min read
Example of a reusable email template for sending a quote, with bracketed gaps for the name, service, amount and date
Shortcuts

How to create templates in Gmail, step by step

How to turn on Gmail templates, save your emails, insert them, change them and delete them. Plus automatic replies and 9 examples ready to copy.

October 18, 2026 · 9 min read
Example of a polite follow-up email about a quote with no reply
Shortcuts

Follow-up email after no response: how to nudge without being annoying (16 examples)

When to follow up, how often and what to write: 16 follow-up emails for clients, quotes, managers, suppliers, invoices and contacts who don't reply.

October 18, 2026 · 11 min read
Example email requesting vacation from a manager, with the dates in the subject line
Shortcuts

How to Ask for Vacation by Email (with Examples)

When to ask for time off, what to put in the email and ten examples to copy: a few days, last minute, busy season, follow-up and more.

October 18, 2026 · 9 min read
NexoPad for Windows right after installing, with three first steps to try your shortcuts
Shortcuts

Text replacement on Mac and Windows: how to create text shortcuts

How to create text shortcuts on Mac with the built-in Text Replacements, how to fix the most common problems and how to get text replacement on Windows 10 and 11.

October 25, 2026 · 7 min read
NexoPad box for filling in the variables of a prompt saved as a shortcut in an AI chat
Shortcuts

12 AI prompts for writing sales emails

Twelve AI instructions for writing sales emails, from the first outreach to the proposal, and how to keep them one shortcut away.

October 14, 2026 · 7 min read